Terms of Trading with Tech Cart

Purchasing from Tech Cart

To purchase with Tech Cart, you need to register as a customer of Tech Cart. This can be done with our online application. Tech Cart reserves the right to suspend and terminate any consumer or dealer account for breaching of our Website policies including these Term and Conditions.

Order Processing:

Orders placed on this website will be processed by our sales team in the most efficient manner. If for whatever reason, you do not receive a feedback on your order. Please contact us at sales@techcart.com.au

We also welcome any feedbacks or comment. Please do not hesitate to contact us for any enquiries.

Payment for Orders:

There are various form of payment accepted at Tech Cart. For pickup orders we accept EFTPOS, Cash, Credit Card (surcharge applies) and the payment can be made in store. For online orders, we accept Direct Deposit (payment clearance required prior to pickup or dispatch), Stripe(2% surcharge applies) or credit cards.

Please note for credit payment the following surcharge will apply:

Visa, MasterCard, Amax: 1.5 %

Stripe accounts: 2 %

Diners: 4 %

Please note: For orders placed on items not currently in stock, a payment is required before Tech Cart can order in the goods from the supplier. Please ensure to send all remittance advice to sales@techcart.com.au to avoid any delay in getting special order items.

Order Cancellation and Refund Policy

1. If the product ordered is not matching the photo or description due to data encoding or if the product received has a different SKU instead of the SKU mentioned in the order confirmation, a FULL refund shall be processed.

Same case applies to a product ordered that has a genuine quality defect. A FULL refund shall be honoured or we shall reprocess the order against the return of the item subject to the fact that a manufacturer’s defect is established.

2. If an incorrect product was purchased and the buyer intends to cancel it, buyer shall be liable for any deduction. Cancellations are subject to a 15% (inclusive of Stripe charges) cancellation fee of the total order value.

Privacy Policy

We are committed to protecting your privacy at Tech Cart. We will not collect any personal information from you that you do not volunteer, and we are the sole owner of all information collected on this site. We do not sell, share, or rent this information to others in any way that we have not mentioned in this statement.

Security

We use high precautions to keep the personal information that you disclose and will not release this information to any third parties without your consent. We have commitments to protecting your privacy, however, we are not responsible for any breach of security or for any actions that are beyond our controls.

Obtaining your consent

By using our Web site, you give Tech Cart permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register at Tech Cart, you authorise Tech Cart to use information that you provided to personalize the information that we deliver to you and to use your demographic information when calculating aggregate customer data. Tech Cart may occasionally amend this policy. We suggest that you bookmark this page and check to see if it has changed from time to time.

Governing Law

The Terms of Use are governed by the laws in force in Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts in Queensland, Australia.

Terms of Trading with Tech Cart

By using this website for pricing, product information & ordering, you agree to the following terms & conditions of use:

Account Information

Tech Cart reserve the right to remove & cancel any user account if any inappropriate activity is conducted by the user. If you are having problem with your login, please email us your full company details to support@techcart.com.au

Product Information

Tech Cart maintains this website for the information and education on our range of products. While we aim to provide the most up to date & accurate product information, we do not warrant or provide any guarantee to the accuracy of the product specification. All photos are for illustrative purpose only and should not be considered to be exact final product.

All products, specification, stock quantity and price are subjected to change without notice. In the rare event if you received a product that is not of the advertised specification, please contact Tech Cart for a return. A credit or refund will only be issued if the product is deemed to have been advertised incorrectly and the product is returned in original condition within 7 days of purchase. All pricing are subjected to change without notice. Tech Cart reserves the right to cancel any order / backorder due to availability of stock or error with pricing. You will be notified in these circumstances and a full refund will be provided immediately.

Please note you may not use excerpts or images from this website without written permission from Tech Cart and the relevant Manufacturer.

All products, Logos, trademarks are properties of their respective owner.

Stock Level

Stock Qty on our website are physical stock that are available in our warehouse at the time of data upload. These data are updated twice daily and we have new shipment of goods arriving everyday. We always attempt to keep the stock level as accurate as possible and you will be contacted in the event of any product being not available from your order.

If you have any special or urgent enquiries, please don’t hesitate to contact our sales staff for assistance.

Order Processing

We also welcome any feedbacks or comment. Please do not hesitate to contact us for any enquiries.

Warranty

Detailed product Warranty Information can be found here. Most products carry the standard Manufacturer’s warranty, unless it is a direct import item which is subject to the direct import terms, or stated otherwise on the detailed item listing page. Please refer to the Manufacturer of the product for more details or contact us at support@techcart.com.au. Unless otherwise specified, all products come with a standard 12 months return to base warranty.

A Return Authority Form will need to be completed accompanied with an invoice which must be presented when requesting a return of any defective product for warranty. Tech Cart reserve the right to refuse any warranty claim if no invoice is provided. For more information on the warranty terms & condition, please refer to our Warranty Information page or contact our Support department at support@techcart.com.au.

Changes to Terms & Conditions of Use

Tech Cart reserves the right to change the Terms & Conditions of Use of this website without notice. All changes will be published on this website and it is the user’s responsibility to check back regularly for any changes.

Termination

We may terminate your access to this Site at any time without reason and without notice. The Terms of Use survive any such termination.

Governing Law

The Terms of Use are governed by the laws in force in Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts in Queensland, Australia.

Free Product Giveaway Competition

Eligibility: The TechCart.com Pty Ltd free product giveaway competition is open to legal residents of Australia who sign up at techcart.com.au. Entrants must be 18 or older as of their date of entry in this promotion in order to qualify. This free product giveaway competition is subject to federal, state, and local laws and regulations and void

where prohibited by law. TechCart.com Pty Ltd ‘s employees, its subsidiaries, affiliates,

suppliers, partners, advertising and promotion agencies, and directors (collectively the

“Employees”), as well as members of an Employees’ immediate family and/or those living in the

same household of Employees are ineligible to participate in the [Official Name] [Sweepstakes

or Contest].

Sponsorship. The sponsor is TechCart.com Pty Ltd (“Sponsor”), located at 3/8 Ern Harley Drive Burleigh Heads QLD 4227. Sponsor will conduct the free product giveaway competition substantially as described in these

Official Rules.

Agreement to Rules: By entering this free product giveaway competition , the Entrant (“You”) agrees to

abide by the Sponsor’s Official Rules and decisions, which are fully and unconditionally binding

in all respects. The Sponsor reserve the right to refuse, withdraw, or disqualify any entry at any

time at the Sponsor’s sole discretion. By entering this free product giveaway competition the You

represents and warrants that You are eligible to participate based on eligibility requirements

explained in the Official Rules. You also agree to accept the decisions of the Sponsor as final

and binding as it relates to the content of this [Official Name] free product giveaway competition .

Free product giveaway competition Entry Period: This promotion begins on the date specified in the competion ad at AEDT. To be eligible for the free product giveaway competition , entries must be received within the specified Entry Period.
How to Enter: Eligible entrants can enter The free product giveaway competition by

submitting an entry via the online form provided at techcart.com.au. As a participant, your entry

must fully meet all free product giveaway competition requirements, as specified in the Official Rules, in

order to be eligible to win a prize. Incomplete entries or those that do not adhere to the Official

Rules or specifications will be disqualified at the Sponsor’s sole discretion.

NOTE: you may want to incorporate additional details here based on other rules for your giveaway or

contest. If participants may only enter once, specify that here. If there are bonus entries, you may

want to mention how the entrant qualifies for those and any limitations on them, etc. Mention any

and all limitations on entries. Fraudulent methods of entry or circumvention of the rules may result in

the Sponsor invalidating your entries and removing them from the free product giveaway competition at the

Sponsor’s sole discretion.

Prizes: The Winner(s) of the [Official Name] free product giveaway competition (the “Winner”) will

receive [prizes and retail values of reach]. The actual/appraised prize value may differ at the

time the prize is awarded. The prize(s) shall be determined solely by the Sponsor. There shall be

no cash or other prize substitution permitted except at the Sponsor’s discretion. The prize is

non-transferable. The prize is non-transferable. The Winner, upon acceptance of the prize, is

solely responsible for all expenses related to the prize, including without limitation any and all

local, state, and federal taxes. The Winner shall not transfer assignment of the prize to others

nor shall the Winner request the cash equivalent or prize substitution. By accepting the prize,

the selected Winner grants permission for the Sponsor to use the Winner’s likeness, entry, and

name for purposes of advertising and trade without further compensation unless prohibited by

law.

NOTE: if your contest has varying levels of prizes (grand prize, runners up, 1st/2nd/3rd place, etc.),

you may want to itemize those prizes by level and specify the number of winners at each level.

Example: One Grand Prize shall be awarded. The Grand Prize consists of [what the prize consists of

and retail value]. Ten Runners Up will be awarded with [what the prize consists of and retail value].

NOTE: if your prize is more than $600 and you are conducting your giveaway or contest in the United

States, you will need to collect the winner’s social security number and issue a 1099 for tax purposes.

Consider adding something like, “The Winner must provide the Sponsor with a valid Australian ID and proof of Australian Citizenship”.

Odds: The total number of eligible entries received determines the odds of winning.
Selection and Notification of Winner: The Winner will be selected by [a random drawing,

community vote, a panel of judges assessing skills, etc.] under the supervision of the Sponsor.

The Sponsor will notify the Winner(s) by [specify how you plan to contact Winner(s) — email,

phone, etc.] within [five, ten, etc. (#)] days following Winner selection. The Sponsor is not

responsible for nor shall have no liability for Winner’s failure to receive notices due to email

security settings that may cause notifications to be marked as spam or junk email. Nor shall be

Sponsor be liable for the Winner’s provision of incorrect or otherwise non-functioning contact

information. If the Winner 1) fails to claim the prize within [xx days] from the time the award

notification was sent, 2) is found ineligible, or 3) does not complete and return an executed

declaration and release within the specified timeframe, the prize may be forfeited and an

alternate Winner may be selected. Receipt of the prize (offered in the [Official Name]

free product giveaway competition ) by the Winner is upon the condition of compliance with any and all

federal, state, and local laws and regulations. IF THE WINNER VIOLATES ANY OF THESE OFFICIAL

RULES, THE WINNER (AT THE SPONSOR’S SOLE DISCRETION) WILL BE DISQUALIFIED, AND ALL

PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

Rights Granted by You: By submitting an entry (e.g., text, video, photo, etc.) into this

free product giveaway competition , You understand and agree that the Sponsor, any individual acting on

the Sponsor’s behalf, and the licensees successors, and assigns of the Sponsor shall, where

permitted by law, have the right to print, publish, broadcast, distribute and use in any media

known now or hereafter developed, in perpetuity, worldwide, and without limitation, your

submission, name, photo, portrait, voice, likeness, image, statements about the [Official Name]

free product giveaway competition , and your biographical information for news, publicity, advertising,

promotional purposes, trade, information, and public relations without any further notice,

review, consent, compensation, or remuneration.

NOTE: if you’re conducting a contest based on participants submitting photos, writing, or other work,

you may want to consider adding language about how entries must be original work and not violate

anyone’s proprietary or intellectual property rights. You could also include the consequences for

entries that infringe upon the intellectual property rights of others (disqualification of the participant)

and any claims that arise as a result of infringement (“You shall defend or settle against such claims

at your sole expense, and You shall indemnify, defend and hold harmless the Sponsor from any suit,

etc.)

Terms & Conditions: In its sole discretion, the Sponsor reserves the right to modify,

suspend, cancel, or terminate the [Official Name] free product giveaway competition should

non-authorized human intervention, a bug or virus, fraud, or other causes beyond the

Sponsor’s control, impact or corrupt the security, fairness, proper conduct, or administration of

the free product giveaway competition . The Sponsor, in the event of any of the above

issues, may determine the Winner based on all eligible entries received prior to and/or after (if

appropriate) the action taken by the Sponsor. Individuals who tamper with or attempt to

tamper with the operation or entry process of the free product giveaway competition or website or

violates these Terms & Conditions will be disqualified by the Sponsor in its sole discretion. In its

sole discretion, the Sponsor has the right to maintain the integrity of the

free product giveaway competition , to void votes for any reason, including, but not limited to: [identify

any disallowed entry methods that will result in votes/entries being voided; examples: multiple

entries from the same user; multiple entries from the same computer beyond the number

allowed by the free product giveaway competition rules; or the use of bots, macros, scripts, or other

technical means for entering.] Attempts by any entrant to deliberately damage any website or

undermine the legitimate operation of the [Official Name] free product giveaway competition may be a

violation of criminal and civil laws. If any such attempt is made, the Sponsor reserves the right

to seek damages to the fullest extent permitted by law.

Limitation of Liability: Your entry into this free product giveaway competition constitutes Your

agreement to release and hold harmless the Sponsor and its subsidiaries, representatives,

affiliates, partners, advertising and promotion agencies, successors, agents, assigns, directors,

employees, and officers against and from any and all claims, liability, illness, injury, death,

litigation, loss, or damages that may occur, directly or indirectly from participation in the

free product giveaway competition and/or the 1) Winner accepting, possessing, using, or misusing of any

awarded prize or any portion thereof; 2) any type of technical failure; 3) the unavailability or

inaccessibility of any transmissions, phone, or Internet service; 4) unauthorized intervention in

any part of the entry process or the Promotion; 5) electronic error or human error in the

Promotion administration or the processing of entries.

Disputes: THIS free product giveaway competition IS GOVERNED BY THE LAWS OF Australia in the state of Queensland. WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. The Entrant agrees, as a condition of participating in this promotion, that if any disputes cannot be resolved between the Entrant and the Sponsor, and if causes of action arise out of or are connected with this free product giveaway competition , they shall be individually resolved exclusively before a court located in Queensland having jurisdiction, without resorting to any form of class action. Under no circumstances in any such dispute shall the

participant be permitted to obtain awards for, and hereby waives all rights to, punitive,

incidental, or consequential damages, including reasonable attorney’s fees, other than

participant’s actual out-of-pocket expenses (i.e. costs associated with entering this

free product giveaway competition ). The participant waives all rights to have damages multiplied or

increased.

the TechCart.com Pty Ltd website. Click here to read the Privacy Policy.

NOTE: a privacy policy might be optional. However, use of a privacy policy may be required based on

the laws where you live or where your participants live, the type of promotion you’re running when

using third-party platforms or features from social media channels. One benefit of including Privacy

Policy information is that you make clear to your participants how you will use their information.

Winners List: You may obtain a copy of the Winner’s name(s) or a copy of these Official

Rules, by sending your request via mail with a stamped, self-addressed envelope to: Tech Cart of 3/8 Ern Harley Drive Burleigh Heads Queensland 4227.

[Social Media Channel-Specific Rules]: All competition run by TechCart.com Pty Ltd on social Media include the same rules set out in this policy. It should also be noted that TechCart.com Pty Ltd own the competition run through social media outlets. For example, Facebook requires that you include the

following verbiage if you plan to use Facebook to communicate or administer your contest or

sweepstakes: The free product giveaway competition hosted by TechCart.com Pty Ltd is in no way

sponsored, endorsed, administered by, or associated with Facebook.